Privacy Policy – VISUALCOM
1. About This Site
The website www.visualcom.nc is published by the company VISUALCOM, a Société Anonyme with capital of 100,000 XPF, registered with the Nouméa Trade and Companies Register under number B 041839, RIDET 1 041 839.001, whose registered office is located at 8 rue du Dr Jean Richard, Nouméa, New Caledonia.
Publication manager: Philippe Réaud
Contact: [email protected]
Host: OVH
2. Collection and Purpose of Personal Data
We collect personal data via:
- Contact forms
- Cookies and audience measurement tools
- Email or phone exchanges
The data is collected in order to:
- Respond to your requests
- Manage the customer relationship
- Improve our services and content
- Ensure the security of the site
3. Legal Basis for Processing
Processing is based on:
- Your consent (contact form, cookies)
- The performance of a contract or pre-contractual measures
- Our legitimate interest in ensuring the security and performance of the site
4. Categories of Data Collected
- Identity: first and last name
- Contact details: email address, phone number
- Technical data: IP address, browser, pages visited
5. Retention Period
Data is retained for:
- 3 years after the last contact for prospects
- 5 years after the end of the contractual relationship for customers
- 13 months maximum for cookies
6. Data Recipients
Data is accessible only to:
- VISUALCOM’s internal teams
- Our technical service providers (host, maintenance), who are bound by a confidentiality obligation
No data is sold, rented or transferred to third parties.
7. Transfer Outside the European Union
No personal data is transferred outside the European Union. Should this become the case, we would ensure that appropriate safeguards are put in place (standard contractual clauses, adequacy decision, etc.).
8. Data Security
We implement technical and organizational measures to protect your data: firewalls, encryption, access control, regular backups.
9. Your Rights
In accordance with the GDPR and the French “Data Protection Act”:
- Right of access to your data
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to portability
You may exercise these rights by contacting us at [email protected] or by mail at:
VISUALCOM – 8 rue du Dr Jean Richard, 98800 Nouméa, New Caledonia
10. Complaints
If you believe your rights are not being respected, you may lodge a complaint with the CNIL (www.cnil.fr), the French data protection authority.
11. Cookies
The site uses cookies for audience measurement and operational purposes. You can accept, refuse or manage them via the banner provided for this purpose.
12. Changes to This Policy
This policy may be updated at any time. The date of the last update is shown below.
Last updated: 4 August 2025